Contacts
Please use this contact page to help guide you to the right person for support!
Client Experience Support
- PetDesk
- Vetstoria/AVA
- Preventative Labs
- Patient Compliance
- Weave – Feature Support
- Vetcove Home Delivery
- CareCredit & Scratch
Operations
Support
- Butterfly
- ScribbleVet
- 1099 Contract Labor
- Dashboard Assistance
- Operations Meetings
- Licenses and Permits
- DVM Change with Vendors
Marketing
Support
- BirdEye
- Website Support
- Digital/Google Ads
- New Hire Doctor Marketing
- Practice-level Marketing Support
Corporate
Communications
communications@intranet.amerivet.com
- Shareholder Meetings
- Partner Feedback
- Investor Relations
- Corporate Newsletters
- Town Hall Questions
Procurement
Support
- Power of 20
- Warranty Agreements
- Vetcove Purchasing
- Solid & Waste Management
- CapEx Equipment
All CapEx requests must be requested through an OD or above through the CapEx portal within FreshService.
IT
Support
- Computer Hardware
- Printer Support
- Office 365/Workday Login
- IT Equipment Requests
- PIMS Support
- Clover
- Budget
- Practice Reporting
- Center Summary Analysis
- Taxes
Accounting &
Accounts Payable
Support
- Invoice Submissions
- Expense Reports
- P-Cards
Payroll
Support
- Payments
- Payroll One-Time
Pricing & Catalog
Support
- Greenline
- Pricing & Catalog
Recruiting
Support
recruiting@intranet.amerivet.com
- DVM Recruiting
- Corporate Recruiting
- Campus Recruiting
- Talent Sourcing
- Vet Tech Recruiting
Benefits
Support
- Enrollment Support
- Benefits Eligibility
- Medical, Dental, Vision Plan Support
- Access the Benefits Informational Portal Here
People & Culture
Support
- Onboarding
- PTO/Time Off
- Pay Compensation
- DVM PLIT
- Worker’s Compensation
- General Liability Insurance
- Employee Change
- Scheduling
John Hancock
Support
800 – 294 – 3575
- 401k Account Questions
- Election Changes
- Website Help
VETERINARY LEADERSHIP TEAM
Dr. Whitney Miller
CHIEF MEDICAL OFFICER
Dr. Brian Hurley
NATIONAL MEDICAL DIRECTOR
Dr. Carissa Tran
WEST REGIONAL MEDICAL DIRECTOR
Dr. Paul Pelletier
NORTH REGIONAL MEDICAL DIRECTOR
Dr. Chris Potter
SOUTH REGIONAL MEDICAL DIRECTOR
Brandy Gross
DIRECTOR, VETERINARY ENGAGEMENT
Veterinary
Leadership
Support
vlt@intranet.amerivet.com
- VAB – Veterinary Advisory Board
- Mentoring & Support
- VetSnap
- Controlled Substance Inquiries